Built different.
Built to show up.
Most restoration companies sub out the rebuild. We don't.
OCI Restoration is the restoration arm of Onofrio Construction — a family construction company with deep roots in North Carolina. That parent company matters because most restoration shops do the easy part — water extraction, soot cleanup, mold removal — then disappear. They hand you a list of contractors and wish you luck on the rebuild.
We don't work that way. When we mitigate, we rebuild. One team, one phone number, one company accountable from the first call to the final coat of paint.
One Team, Start to Finish
From the first phone call through the final walkthrough, you work with one company. No handoffs. No "you'll need to find a contractor for that part."
Veteran-Owned Standards
Show up on time. Do the work right. Take care of your people. Finish what you started. The values that built this company come from a culture of service.
Insurance Done For You
We coordinate directly with your carrier and document everything to Xactimate standards. You focus on your family. We'll handle the paperwork.
Every disaster.
One team to handle it.
From emergency mitigation through the final coat of paint — we handle every step in-house.
Restoration is overwhelming.
The process shouldn't be.
Here's exactly what happens from your first call through your final walkthrough — the same way every time.
You call. We answer.
Real people, 24/7. We dispatch the closest crew immediately and give you an honest arrival window — typically within 4 hours.
Assess and stabilize.
Our certified team documents damage thoroughly for your insurance and begins emergency mitigation — water extraction, board-up, containment.
Restore.
Structural drying, soot removal, mold remediation, contents cleaning. We work to IICRC standards because cutting corners now costs you later.
Rebuild.
Onofrio Construction handles reconstruction in-house. Drywall, flooring, paint, cabinetry — your home goes back to better than it was.
Your crew knows the job
before they pull up.
OCI Restoration uses RestoreScout, an AI-guided damage intake tool, to start documenting your loss the moment you reach out — not when a truck arrives. You walk through a few guided prompts on your phone. We get photos, damage type, and address in hand while the crew is still loading.
You report it from your phone
RestoreScout walks you through what to photograph and what to check — no guessing about what matters, no forms full of questions you can't answer while standing in two inches of water.
We scope before we roll
Damage type and severity are classified and routed to dispatch immediately. The crew loads the right equipment for your loss instead of arriving to find out what they need.
Your claim starts documented
Every photo is timestamped from the first minute — before cleanup, before mitigation, before anything gets moved. That "before" record is exactly what your carrier asks for and what homeowners most often don't have.
Reporting damage through RestoreScout doesn't replace calling us — if this is an emergency, call first and report while you wait.
We work with your insurance company.
Direct-billing and full claim coordination with every major carrier serving the Triangle. You don't fight your insurance — we navigate it for you.
The entire Triangle.
Closer than you think.
OCI Restoration responds across Raleigh-Durham and surrounding cities. Every crew dispatches from our Raleigh office, and we typically reach Triangle addresses within 4 hours of your call.
View All Service Areas →What our
neighbors say.
OCI does fantastic work. They were at my house on short notice with a team of professionals. They settled everything with our insurance adjuster and made what could have been a difficult situation very easy for me and my family.
My water heater started leaking and caused mold to grow. I was given a thorough inspection and was told what had to be done. Mr. Lindamood the project manager oversaw the whole project and made sure all my needs were met.
Working with OCI Restoration made an incredibly frustrating experience much easier. Within an hour of a flooding incident, they had a whole crew on-site and walked us through every step.
The questions
Triangle homeowners ask us most.
Don't see your question? Call us anytime — real people, 24/7.
When disaster hits,
make one call.
Veteran-owned. IICRC certified. Backed by Onofrio Construction's full reconstruction team. Start to finish, we're the call.