Every second matters in an emergency.
In a crisis, quick action makes all the difference. Our 24/7 emergency restoration services are built for immediate response and minimizing damage to your property. Whether it's burst pipes, a flooded basement, or storm destruction, our crews are always ready to roll.
We provide rapid assessment, damage containment, and immediate water removal using advanced drying technology — then keep working until your home or business is safe, dry, and secure. No matter the time or day, we're the emergency restoration company near you that you can depend on.
From your first call
to a home that's whole again.
A real emergency shouldn't come with a confusing process. Here's exactly what happens the moment you reach us.
You call. We answer.
Real people, 24/7. We dispatch the closest crew immediately and give you an honest arrival window — 1-hour average across the Triangle.
We arrive and stabilize.
Rapid assessment, then we stop the damage from spreading — water extraction, emergency board-up, tarping, and containment.
We mitigate and document.
Structural drying, soot and mold cleanup, sanitization — all documented to Xactimate standards for your insurance carrier.
We rebuild.
Onofrio Construction handles reconstruction in-house — drywall, flooring, paint, cabinetry. One team, start to finish.
What to do before we arrive.
While our team is on the way, take these simple steps to protect yourself and your property:
- Turn off your main water supply if flooding occurs.
- Avoid walking on wet or damaged floors until cleared.
- Do not attempt to remove electrical devices near water.
- If safe, open windows to increase airflow.
- Move valuables to a dry area if possible.
- Stay calm — help is on the way. Our experts will handle the rest: emergency cleanup, safety checks, and restoration to get you back on your feet quickly and safely.
All emergency services under one roof.
From the first call to the final repair, we manage every detail — insurance coordination, cleanup, and reconstruction — so you can focus on getting back to normal.
Emergency Water Damage
Immediate extraction, structural drying, and prevention of secondary mold damage. Burst pipes, appliance failures, flooding.
Fire Damage Response
Emergency board-up, soot cleanup, smoke odor removal, and full reconstruction. We secure the property within hours.
Storm Damage Tarp & Board
Emergency tarping and board-up to stop secondary damage after wind, hail, hurricane, or tornado events.
Flood Cleanup
Industrial extraction, dehumidification, and sanitization for residential and commercial flooding events.
Sewage Backup
Category 3 water response — full containment, sanitization, and structural restoration after sewage emergencies.
Biohazard Emergency
Discreet, OSHA-compliant cleanup for trauma, crime scene, and other biohazard incidents.
24/7 emergency response
across the Triangle.
When an emergency hits, minutes matter — and proximity is everything. OCI Restoration dispatches around the clock from multiple points across the Triangle, so a certified crew is rarely far from your door.
We respond throughout Wake, Durham, and Orange counties — from downtown Raleigh and the RTP corridor to Cary, Apex, Holly Springs, Wake Forest, Garner, Knightdale, Morrisville, and Fuquay-Varina — with a 1-hour average on-site response on emergency calls.
View All Service Areas →When it mattered,
we showed up.
Working with OCI Restoration made an incredibly frustrating experience much easier. Within an hour of a flooding incident, they had a whole crew on-site and walked us through every step.
OCI does fantastic work. They were at my house on short notice with a team of professionals. They settled everything with our insurance adjuster and made what could have been a difficult situation very easy for my family.
My water heater started leaking and caused mold to grow. I was given a thorough inspection and told exactly what had to be done. The project manager oversaw the whole project and made sure all my needs were met.
Frequently asked questions.
Don't see your question? Call us anytime — real people, 24/7.
Don't wait.
Call now.
Every minute matters. Call 919-796-1197 for immediate response from veteran-owned, IICRC-certified emergency restoration specialists.