How we cover the Triangle.
One office, one crew roster, and an honest arrival window for your address — not a number that only works for the neighborhood next door.
Closest to our
Raleigh office
Our base is on Gulf Court in northwest Raleigh. These are the cities we reach fastest and run to most often.
- 24/7/365 emergency dispatch
- Immediate mitigation & containment
- Direct insurance billing
- Full in-house reconstruction
Raleigh · Morrisville · Cary · Durham · Apex
Same crews,
a longer drive
Same team, same certifications, same accountability — we're just farther out, so we give you a realistic window when you call.
- 24/7/365 emergency dispatch
- Immediate mitigation & containment
- Direct insurance billing
- Full in-house reconstruction
Chapel Hill · Wake Forest · Holly Springs · Garner · Knightdale · Fuquay-Varina
Document the damage before we arrive.
Scout is our guided documentation assistant. Open it on your phone and it walks you through a short camera walkthrough of the affected area, in your language, at your own pace. You won't be asked to describe what happened — just to show us the space.
However far out you are, this is the part that doesn't have to wait for a truck. What you capture goes straight to our team, so the crew arrives already knowing the scope, the access, and what equipment to bring — and your insurance file starts building from the first photo instead of the first visit.
- Takes a few minutes, whenever you're ready
- Nothing to download — it runs in your browser
- Available in your language
- Your session is private
Scout will ask for access to your camera and microphone. If you'd rather not use it, calling gets a team moving just as fast.
11 cities.
Same crew, same standard.
Pick your city for local detail, or jump straight to the service you need there.
Core Triangle
Extended Triangle
We Cover
The whole Triangle.
Every crew rolls from Gulf Court in northwest Raleigh. Closer cities see us sooner — here’s where you sit.
- Our office — northwest Raleigh, Wake County
- Core Triangle — typically on site within 4 hours
- Extended Triangle — typically on site within 6 hours
County boundaries from US Census data. Response windows depend on weather, traffic, and how many calls are already running — call and we’ll give you an honest arrival time for your address.
Working with a local Triangle company.
Triangle homes bring specific concerns: older Durham properties with knob-and-tube wiring, newer Cary subdivisions with crawlspace moisture issues, downtown Raleigh commercial buildings, rural Wake Forest homes on well water. A team that already knows these neighborhoods asks better questions on the first call.
OCI Restoration is the restoration arm of Onofrio Construction, a family construction company with deep roots in North Carolina. We know the area, the carriers, the building codes, and the families we work with — and because reconstruction is in-house, nobody hands you off halfway through.
Call us anyway.
These eleven cities are where we work most. If you're just outside them, we'd still rather hear from you than have you start calling down a list — we'll either come ourselves or point you to someone we trust. One call either way.
A real person answers. Day or night. Seven days a week.