Your belongings, handled with care.
From the family heirloom to the everyday essentials, we treat your belongings like our own. Our pack-out and contents restoration process cleans, deodorizes, and protects what matters — and keeps it safe until your home is ready.
Why professional contents cleaning matters.
When disaster strikes, the structure is only half the loss. Your belongings — furniture, clothing, electronics, photos, and irreplaceable keepsakes — often carry as much value as the building itself, and many of them can be saved when they're handled the right way.
Timing and technique matter. Smoke residue is acidic and sets into fabrics and finishes; water leads to staining and mold if items aren't dried properly. Well-meaning DIY cleaning can permanently set odors and stains or cause more harm than good. Our specialized cleaning, deodorizing, and restoration methods recover far more than household products can.
Just as important is the paper trail. We create a detailed, photographed inventory of everything we handle — which both protects your belongings and supports the contents portion of your insurance claim. And we're honest about it: not every item can be saved, and anything beyond restoration is documented clearly so it can be fairly replaced.
Our proven pack-out & contents process.
From the first inventory to the day your belongings come home, every item is tracked, cared for, and accounted for.
Inspection & Itemized Inventory
We assess affected belongings and build a detailed, photographed inventory — so nothing is lost track of and your claim is fully documented.
Careful Pack-Out
Our crew securely packs and removes your contents from the affected area, protecting them from further damage during transport.
Cleaning & Deodorizing
Soft contents like clothing and textiles are laundered or specialty-cleaned; hard contents are cleaned, sanitized, and deodorized to remove smoke and water residue.
Specialty Restoration
Electronics, documents, photos, art, and heirlooms receive specialized restoration where possible — with non-restorable items documented for your claim.
Secure, Climate-Controlled Storage
Cleaned belongings are stored in a secure, climate-controlled, monitored facility while your home or business is being restored.
Pack-Back & Placement
Once repairs are complete, we return your belongings and place them back — so your space truly feels like home again.
Full-service pack-out and contents restoration.
We manage every part of your contents recovery so you don't have to coordinate it yourself — from the first box packed to the last item placed back on the shelf.
- Itemized Inventory: Every item is photographed and logged, creating clear documentation for you and your insurance carrier.
- Professional Pack-Out: Belongings are carefully packed and removed from the damaged area to prevent further loss.
- Soft Contents Cleaning: Clothing, linens, and textiles are laundered or specialty-cleaned and deodorized.
- Hard Contents & Electronics: Furniture, dishware, and electronics are cleaned, sanitized, and treated for smoke or water residue.
- Documents & Keepsakes: Photos, paper, art, and heirlooms receive specialty restoration whenever they can be saved.
- Secure Storage: Cleaned items are held in a climate-controlled, monitored facility until your space is ready.
- Pack-Back & Insurance Documentation: We return and place your items, and document anything non-restorable for fair replacement.
Pack-out & contents care
across the Triangle.
Whether your loss is a single room or a whole house, OCI Restoration packs out, cleans, and stores belongings for homes and businesses across the Triangle — and returns them when your space is ready.
We serve Wake, Durham, and Orange counties — from downtown Raleigh and the RTP corridor to Cary, Apex, Holly Springs, Wake Forest, Garner, Knightdale, Morrisville, and Fuquay-Varina — with secure, climate-controlled storage close to home.
View All Service Areas →Handled
with care.
OCI does fantastic work. They were at my house on short notice with a team of professionals. They settled everything with our insurance adjuster and made what could have been a difficult situation very easy for me and my family.
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Add a recent contents cleaning / pack-out review from your Google profile here.
Frequently asked questions.
Don't see your question? Call us anytime — real people, 24/7.
Don't replace what we can restore.
Veteran-owned, IICRC-certified contents cleaning and pack-out — inventoried, restored, stored, and returned with care.