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Proudly Serving the State of North Carolina

OCI Restoration Water Damage Restoration - IICRC Certified, 24/7 Emergency Response
★ Veteran-Owned · IICRC Certified · NC L.67743 · 4.9/70+ Reviews

Trusted water damage repair services.

We provide thorough, dependable water damage repair services for homes and businesses. Our experienced technicians use industry-grade drying equipment and moisture detection tools to restore your property and prevent long-term issues like mold or structural deterioration.

Water restoration equipment in active extraction
Comprehensive Solutions

From cleanup to complete restoration.

Our flood cleanup and water removal services cover every stage of the restoration process. We start by identifying the source of the damage — whether it's a broken appliance, roof leak, or burst pipe water cleanup emergency.

Then, we extract standing water and use advanced drying systems to remove moisture from walls, flooring, and furniture. Once your property is fully dry, our team inspects for hidden water damage and provides necessary repairs.

We work directly with your insurance provider to simplify the claim process and reduce stress. Our mission is to make recovery fast, efficient, and hassle-free. With 24/7 emergency response, you can count on our certified team to deliver reliable water extraction and drying services whenever disaster strikes.

Our Process

Professional water extraction and drying services.

We've refined our process over years of hands-on experience to ensure your home or business receives the best possible results every time.

1

Assessment & Inspection

We begin by identifying the source, category, and extent of the damage, pinpointing all moisture-affected materials using advanced detection tools.

2

Water Extraction

Using high-powered pumps and vacuums, we perform complete flood cleanup and water removal to stop further damage, contamination, and bacterial growth.

3

Drying & Dehumidification

Our advanced water extraction and drying services remove moisture from air, flooring, and structural materials to prevent mold and odor.

4

Cleaning & Sanitizing

We clean, disinfect, and deodorize each affected area to restore a safe, healthy living environment.

5

Repairs & Restoration

From drywall and flooring to full reconstruction, our water damage repair services return your property to pre-loss condition, or better.

Why Quick Action Matters

When it comes to water damage, every minute counts.

The longer moisture lingers, the higher the risk of mold growth, corrosion, and structural decay. Our emergency response process begins the moment you call.

  • Immediate Dispatch: Trained technicians dispatched promptly with industrial pumps, extractors, and dehumidifiers.
  • Complete Water Removal: Eliminate every trace of standing water and hidden moisture from walls, floors, and structural cavities.
  • Mold Prevention: Mold can grow within 24-48 hours. Fast extraction and thorough drying are the most important steps in preventing it.
  • Insurance Documentation: Every job documented to Xactimate standards so your claim is approved fast.
  • Full Restoration: After drying, we sanitize, deodorize, and restore every surface to pre-loss condition — or better.
  • Burst Pipe Specialists: Burst pipes are one of the most common water emergencies. We extract, dry, repair, and coordinate with your plumber.
Common Questions

Frequently asked questions.

Don't see your question? Call us anytime — real people, 24/7.

Our average on-site response time across the Triangle is 10 minutes. We dispatch from multiple locations and operate 24/7/365.
Yes — we work directly with every major insurance carrier, document to Xactimate standards, and submit complete claim packages on your behalf.
If safe, turn off your main water supply. Avoid walking on wet or damaged floors. Do not attempt to remove electrical devices near water. If safe, open windows to increase airflow. Move valuables to a dry area if possible. Wait for our team to arrive before further action.
Yes — using truck-mounted extractors, high-efficiency dehumidifiers, and moisture mapping, we remove water from carpets, padding, subfloors, and inside wall cavities.
Yes. Mold can begin growing within 24-48 hours of water exposure. Fast extraction and thorough drying are the most important steps in preventing mold growth after water damage.
Yes — we restore offices, retail spaces, multifamily, industrial, and other commercial properties across the Triangle.
Absolutely. Burst pipes are one of the most common water emergencies we handle. We extract the water, dry the structure, repair the damage, and coordinate with your plumber if needed.

Water damage doesn't wait.
Neither do we.

Call 24/7 for immediate response from veteran-owned, IICRC-certified water damage specialists.

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